Privacy Statement

 

PURPOSE OF THIS NOTICE

At The Norton Agency, we recognize that privacy and security of personal information is a concern to our customers. We have taken care in establishing and implementing policies and procedures to protect this information.

Furthermore, we wish to inform you that we do not share your personal information with any non-affiliated third parties for any purpose that is not specifically authorized by law unless we obtain your affirmative permission.

Whether you're doing business with us through an agent, broker, or our Web site, we want you to know that The Norton Agency respects your privacy and protects your information.

  • We do not sell your customer information.
  • We do not share, loan or give customer information to persons, companies, or organizations outside of The Norton Agency and it's afifiliates that would use that information to contact you about their own products and services.
  • We expect persons or organizations that provide services on our behalf to keep customer information confidential and to use it only to provide the services we've asked them to perform.
  • Within The Norton Agency, we communicate regarding the need to protect your information to those individuals who may have access to it, and we've established physical, electronic, and procedural safeguards to protect customer information.

PRIVACY POLICY STATEMENT

As a part of our normal operations we collect, and in some cases, disclose information about you. We encourage you to read the following Privacy Statement that contains information about The Norton Agency policies regarding the collection, use, disclosure, and protection of your information.

What information do we collect?
We collect personally identifiable information in order to provide you with services tailored to your particular needs. By learning about you, The Norton Agency can deliver more relevant protection and product offerings and thus offer you better insurance services and options.

You may be asked to provide information such as:

  • Name
  • Address
  • Birthdate
  • Phone number
  • E-mail address
  • Policy(ies) Type(s) & Number(s)
  • Social Security Number
  • Driver's License Number, accident/violation history, information about vehicle operators, lien/lease holders, vehicle information, etc.

How is this information used?
The information you submit to us via our on-line forms and e-mail is used to provide you with the response or service you have requested.

Who has access to this information?
In order to better serve your particular needs, The Norton Agency , its employees, and certain companies working on The Norton Agency's behalf have access to this information. This information may also be disclosed to third parties without your consent if disclosure is necessary to comply with legal processes or to protect the rights, property, or personal safety of The Norton Agency , its users or the public. We may also provide limited information about you to third parties without your permission when necessary or appropriate to service an insurance policy we have issued (e.g., inquiries from lien holders or additional insureds listed on the policy)>


In addition, we may, as permitted by law, provide information about you without your permission to certain persons or organizations, such as: your agent or broker; insurance support organizations; other insurance companies in order to perform their function in regard to an insurance transaction involving you (i.e. a claim); independent claim adjusters; businesses that conduct actuarial or research studies; regulatory and law enforcement authorities; or our affiliated companies, if any.

What are your options regarding collection, use, and distribution of your information?
Any information you submit to us via written applications, our Web site's on-line forms or e-mail is done so on a voluntary basis. When you access our site in this manner, the collection, use, and distribution of your information will be handled according to the terms and policies outlined in this Privacy Statement. If you object to the collection, use, and distribution policies outlined in this Privacy Statement, we ask that you do not submit information.

Links and Co-Branded Sites
This Web site contains links to other sites. The Norton Agency provides links to other sites as a convenience to persons who visit the The Norton Agency web site. If you choose to use the services provided by those sites, you may be asked by those sites to provide certain personally identifiable information (some of which may, on an individual or aggregated basis, be shared with The Norton Agency). Please be aware that The Norton Agency is not responsible for the privacy practices of those sites, even though The Norton Agency name or logo may appear on those sites. We encourage you to be aware when you leave our site and to read the Privacy Statements of each and every Web site that you visit, as the privacy policy of those sites may differ from ours.